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Terms & Conditions

Terms & Conditions

We would rather operate without the need for defined terms and conditions but it covers both Bee Joy Graphics and their clients needs. If there is any term or condition that prevents you from dealing with us, we will look at it, and if reasonable, will confirm in writing it’s exclusion as part of our agreement.
The following terms and conditions apply to all design and associated services offered by Bee Joy Graphics. By ordering services from Bee Joy Graphics you are agreeing to the following terms and conditions.

Timetable

Bee Joy Graphics agrees to use its best endeavours to produce and deliver design work by the agreed timeframe. On a continual basis the Client will be informed if the agreed timetable is not achievable and an agreement for extension will be sought. The Client should be aware that failure to submit any required information or materials on time may cause subsequent delays in completion. The Client is required to ‘sign off’ by signature or by email reply for all proofs (printed and electronic) prior to completion and it is the Client’s responsibility to ensure that such proofs are acceptable.

Fees & additional services

Any work the Client wishes Bee Joy Graphics to undertake, which is not specified in the initial description of work, will be considered as additional work. Such work shall require a separate agreement and payment separate from and above that specified in the original agreement.
Communication
Emailling is best form of contact, send us a message and we can arrange a suitable time to chat about your project via telephone, Skype or arrange a one-to-one meeting.

Rights & ownership

Rights
All services provided by Bee Joy Graphics shall be for the exclusive use of the Client other than for Bee Joy Graphics’ promotional use. Upon payment of all fees, the following reproduction rights for all approved final designs created by Bee Joy Graphics for this project shall be granted:
Client to gain full transferable rights to brand identity.
Client to gain full license to reproduce works through commercial printers.

Ownership
The Client shall be entitled to full ownership of all final artwork created during the project upon full payment of the agreed fee.

Third party contracts

Bee Joy Graphics may contract with other creative professionals to provide services such as printing, web development, photography, and illustration. Any third party terms and conditions will include full reproduction rights for the Client. Where such contracting adds to the project cost, the Client will first be asked for permission to proceed.
No project will commence on the assumption that third parties might be required for project completion. Such details will be finalised prior to project commencement, unless requested by the Client at a later date.

Payment schedule

The Client will make a 50 percent downpayment prior to work commencing. The project can be scheduled once the downpayment is received by Bee Joy Graphics. The downpayment is
non-refundable. The remaining 50 percent is payable to Bee Joy Graphics upon completion
of the project, and before original artwork is supplied to the Client.

Delayed payment

If, after the project has commenced, subsequent invoices are not paid within 30 days, a 5 percent “delayed payment” fee will be charged. This initial 5 percent figure will be added upon each recurring 30 day period until the full amount has been received by Bee Joy Graphics.

Cancellation

If after project commencement client communication (face-to-face, telephone, or email) stops for a period of 180 days, the project can be cancelled, in writing by Bee Joy Graphics, and ownership of all copyrights shall be retained by Bee Joy Graphics.
A cancellation fee for work completed shall be paid by the Client, with the fee based on the stage of project completion. The fee will not exceed 100 percent of the total project cost.

Miscellaneous

Samples
Samples of print design that result from the project deliverables will be kept. Such samples shall be representative of the highest quality of work produced. Bee Joy Graphics may use such copies and samples for publication, exhibition, or other promotional purposes.
Bee Joy Graphics shall have the right to photograph all completed designs or installations and shall have the right to use such photographs for publication, exhibition, or other promotional purposes.

Confidentiality
The Client shall inform Bee Joy Graphics in writing before the project commences if any portion of any material or information provided by the client or if any portion of the project is confidential.

Indemnity
The Client agrees to indemnify and hold harmless Bee Joy Graphics from any and all claims, demands, losses, causes of action, damage, lawsuits, judgments, including attorneys’ fees and costs, but only to the extent caused by, arising out of, the work supplied by Bee Joy Graphics.